The Lotus Website Terms and Conditions
To ensure the safety and satisfaction of the consumers who visit our website, please read our terms and conditions below.
Effective Date: January 02, 2021
Last Updated: February 04, 2025
Welcome to The Lotus Aesthetics and Wellness (The term CASA/The Lotus Aesthetics and Wellness LLC or 'us' or 'we' refers to the owner of the website whose registered office is 14743 Old Bandera Rd, Bldg 11, Ste 101, Helotes, Texas 78023. The term 'you' refers to the user or viewer of our website.). By accessing or using our website, services, or communications, including SMS messaging, you agree to the following terms and conditions.
By using our website (https://www.thelotusmedspa.com) and services, you acknowledge and agree to abide by these Terms and Conditions, as well as our Privacy Policy (https://www.thelotusmedspa.com/privacy-policy). If you do not agree to these terms, please discontinue use of our services.
We provide medical spa treatments, skincare solutions, and related services in compliance with applicable laws and regulations. Our services are for personal use only and may not be resold, transferred, or exploited for commercial purposes.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences and is intended to be used ONLY to improve the website. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: How you interact with the website; Where you go on the website; How long you stay on the website.
Your personal information is never given to or sold to third party consumers. Should you choose to opt-in to our SMS or email subscription, your personal information will never be sold nor used by third party consumers.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited too, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites.
These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Federal and State governments.
SMS Opt-In Policies:
By opting in to receive SMS communications from The Lotus Aesthetics and Wellness, you agree to the following:
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Message Frequency: We only send messages in response to your questions; frequency varies depending on the number of texts exchanged.
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Opt-Out Instructions: You can opt out of SMS communications at any time by replying STOP. Once you opt out, you will no longer receive SMS messages from us.
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Help Instructions: Reply HELP for assistance from our team or contact us at info@thelotusmedspa.com.
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Message & Data Rates: Standard message and data rates may apply based on your mobile carrier's terms.
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Privacy Policy: Your information is handled in accordance with our Privacy Policy (https://www.thelotusmedspa.com/privacy-policy).
Appointment Policies:
Appointments must be booked in advance and are subject to availability.
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A cancellation or rescheduling fee may apply if an appointment is canceled within [Insert Cancellation Window] hours.
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Clients must disclose any medical conditions that could affect their treatment.
Payment and Refund Policy:
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All payments must be made at the time of service unless otherwise agreed upon.
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Refunds are issued at our discretion. Certain treatments and services may be non-refundable.
6. Liability Disclaimer
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Services provided by The Lotus Aesthetics and Wellness are not a substitute for medical care.
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We are not responsible for adverse reactions due to undisclosed medical conditions or failure to follow pre/post-care instructions.
7. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas. Any disputes shall be resolved in accordance with Texas law.
8. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of the revised Terms.
9. Contact Us
For questions or concerns, please contact us at:
📧 Email: info@thelotusmedspa.com
📍 Location: 14743 Old Bandera Rd, Bldg 11, Ste 101, Helotes, Texas 78023